Terms and Conditions

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER IN SECTION 19 THAT AFFECT HOW DISPUTES BETWEEN YOU AND CLEVERA ARE RESOLVED. These Terms and Conditions (the "Terms") are a binding agreement between you and Clevera Inc. ("Clevera," "we," "us," or "our") and govern your access to and use of Carir AI, including the website at carir.ai, the Carir AI web application, the Carir AI browser extension, and related features and services (together, the "Service"). By creating an account, clicking to accept, or otherwise using the Service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

2. Definitions

"Account" means the account you create to access the Service. "Free Plan" means the no-cost tier of the Service. "Pro Plan" means the paid subscription tier of the Service. "User Content" means the information, documents, and materials you upload to or generate through the Service. "Output" means content generated by the Service using artificial intelligence, including recommendations, resumes, and cover letters.

3. The Service

Carir AI helps you run your job search as a daily workflow. Depending on your plan, features may include daily job recommendations, an application tracker, document exports, a browser extension, and, on the Pro Plan, an AI resume builder and tailored documents and recommendations. The Service operates on a review-first basis. It does not automatically apply to jobs on your behalf. Actions such as exporting a document or marking a role as applied require your confirmation. The Service is under active development, and we may add, change, or remove features over time.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your Account. You agree to provide accurate registration information and to keep it up to date. You must notify us promptly of any unauthorized use of your Account. We are not liable for any loss arising from unauthorized use of your Account.

5. Plans, Free Trial, and Billing

5.1. Free Plan

The Free Plan is available at no cost and includes the features designated as free within the Service. We may change the features included in the Free Plan over time.

5.2. Pro Plan and Free Trial

The Pro Plan is offered with a 5-day free trial for eligible new subscribers. If you do not cancel before the end of the trial, your subscription will automatically convert to a paid Pro Plan and you will be charged the then-current subscription fee, currently 25 United States dollars per month, plus applicable taxes. You may cancel at any time before the end of the trial to avoid being charged.

5.3. Recurring Billing and Auto-Renewal

The Pro Plan is a recurring subscription. By subscribing, you authorize us and our payment processor to charge your payment method the applicable fee on a recurring monthly basis until you cancel. Your subscription will automatically renew each billing period unless you cancel before the renewal date.

5.4. Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. After cancellation, you will retain access to Pro features until the end of the period for which you have paid, and then your Account will revert to the Free Plan.

5.5. Refunds

Except where required by applicable law, fees are non-refundable, and we do not provide refunds or credits for partial billing periods or unused features. If you believe you have been charged in error, please contact us.

5.6. Price Changes

We may change our fees and the features included in each plan. If we change the recurring fee for your subscription, we will provide advance notice, and the change will take effect at your next billing period. Your continued use of the Pro Plan after a price change takes effect constitutes your acceptance of the new price.

5.7. Taxes and Payment Processing

You are responsible for any applicable taxes. Payments are processed by a third-party payment processor, currently Stripe, and are subject to its terms and privacy policy. We do not store full payment card details.

6. User Content and License

You retain ownership of your User Content. You are solely responsible for your User Content and for ensuring that you have the rights necessary to provide it and to use it with the Service. You grant Clevera a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and display your User Content, and to create derivative works from it, solely as necessary to operate, provide, secure, and improve the Service and to perform our obligations to you. This license ends when you delete your User Content or close your Account, except for content that has been shared with third parties at your direction, that is retained as required by law, or that is kept in routine backups for a limited period. You represent and warrant that your User Content and your use of the Service do not violate these Terms, the Acceptable Use Policy, or the rights of any third party.

7. AI Output

The Service uses artificial intelligence to generate Output, including recommendations, resumes, and cover letters. Output is generated automatically and may be inaccurate, incomplete, or similar to content generated for other users. Output is provided to assist you and does not constitute professional, legal, career, or employment advice. You are responsible for reviewing, editing, and approving all Output before you rely on it, export it, submit it, or mark a role as applied. We make no guarantee that use of the Service will result in interviews, job offers, or any particular employment outcome. To the extent permitted by law, and as between you and Clevera, you own the Output you generate through the Service, subject to these Terms and the rights of third parties.

8. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy is a violation of these Terms.

9. Intellectual Property

The Service, including its software, design, text, graphics, and other content that we provide, and all related intellectual property rights, are owned by Clevera or its licensors and are protected by law. "Carir AI," "Clevera," and related names and logos are trademarks of Clevera. You may not use them without our prior written permission. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial job search. All rights not expressly granted are reserved. If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

10. Third-Party Services and Links

The Service may integrate with or link to third-party websites and services, including job boards, applicant tracking systems, and our payment processor. We do not control and are not responsible for third-party services or their content, terms, or practices. Your use of third-party services is at your own risk and subject to their terms.

11. Browser Extension

If you install the Carir AI browser extension, your use of it is subject to these Terms, the Acceptable Use Policy, and the terms of the applicable extension store. The extension operates on the sites and pages where you choose to use it. You are responsible for using it only where permitted by the relevant third-party websites and by applicable law.

12. Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

13. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, CLEVERA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that any Output will be accurate or reliable. We do not guarantee any employment outcome, including interviews or job offers. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLEVERA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EMPLOYMENT OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF CLEVERA FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED UNITED STATES DOLLARS. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Clevera and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your User Content, your use of the Service, your violation of these Terms or the Acceptable Use Policy, or your violation of any law or the rights of any third party.

16. Term, Suspension, and Termination

These Terms remain in effect while you use the Service. You may stop using the Service and close your Account at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms or the Acceptable Use Policy, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution.

17. Modifications to the Service and These Terms

We may modify the Service at any time. We may also update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.

18. Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, without regard to its conflict of laws principles, and, where applicable, by the federal laws of the United States.

19. Dispute Resolution, Arbitration, and Class Action Waiver

19.1. Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@carir.ai and giving us at least 30 days to resolve it. Many concerns can be resolved this way.

19.2. Binding Arbitration

If we cannot resolve a dispute informally, you and Clevera agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except as provided below. Arbitration will be administered by a recognized arbitration provider under its applicable rules, and will take place in Contra Costa County, California, or at another location that we mutually agree upon, or by video or telephone where available. The arbitrator will have authority to grant any remedy that would be available in court.

19.3. Class Action Waiver

YOU AND CLEVERA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.

19.4. Exceptions and Opt-Out

Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive relief in court to protect intellectual property or confidential information. You may opt out of this arbitration agreement by sending written notice to legal@carir.ai within 30 days of first accepting these Terms. If you opt out, or if the arbitration agreement is found not to apply, disputes will be resolved in the state or federal courts located in Contra Costa County, California, and you and Clevera consent to the personal jurisdiction of those courts.

20. General Provisions

• Entire agreement. These Terms, together with the Privacy Policy and the Acceptable Use Policy, are the entire agreement between you and Clevera regarding the Service and supersede any prior agreements.
• Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control.
• Notices. We may provide notices to you by email or through the Service. You may contact us using the details below.
• Electronic communications. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that communications be in writing.
• Headings. Section headings are for convenience only and do not affect interpretation.

21. Contact Us

If you have questions about these Terms, please contact us:

• Clevera Inc., operator of Carir AI
• 2110 Elderberry Drive, San Ramon, California 94582, United States
• Email: legal@carir.ai